Tips for dealing with a negative online review of your practice
Online reviews are becoming more popular and are now becoming a significant part of the decision- making process for many people. Patient experience is everything!! The important thing to remember is that a person could make a review on or offline. Getting the patient experience consistently right is what will make or break your business and determine whether a patient will return and refer. Negative reviews of your business can be painful, both emotionally and financially. H
